Messaging or emailing is usually the quickest way to get hold of me initially.
Email: robradcliffe@protonmail.com
Text/WhatsAPP/Signal: 07904 549 493
OR use my contact form at the bottom of the page
Current availability (April/May 2025)
Unfortunately, my caseload is currently full and I have a waitlist in operation for new clients. Due to the Easter and bank holidays in May, I am unlikely to have availability until June at the earliest barring cancellations/clients ending. If you wish to go on my standby waiting list, get in touch and I can contact you as soon as I have availability. I have places available for qualified supervisees only.
Contacting a therapist for the first time can be daunting. I understand! Please be assured I will treat your information in the strictest confidence. I will do my best to address any questions or concerns you may have! I will always aim to reply to you within 24 hours at the latest. It is so frustrating sending a message as important as this and then waiting for days for a response so I’ll try to spare you that!
The best way to contact me is via my email robradcliffe@protonmail.com, or text/whatsapp 07904 549 493 or use the contact form at the bottom of this page. I am usually not available to take calls and do not return calls to unknown numbers unless a message is left so it’s usually much quicker to send a message and we can arrange a suitable time for an introductory call if appropriate.
I may read your WhatsApp message (double blue tick!) but may take time to reply depending on the time of day and my face to face workload etc so please do not take it personally if I don’t reply straight away! It may take longer to reply on weekends but I usually respond within 24 hours at the latest.
If you have arrived at this page via a search, why not find out more about my counselling and supervision services and learn more about me.
Initial assessment appointments last one hour, and any admin such as assessment and paperwork now takes place online either before or after the first sesssion. Payment is required in advance to confirm the booking. I charge for initial assessments at my usual hourly rate, but I do offer a brief introductory call or face to visit of 15 minutes at no cost before you commit to a full counselling/assessment session.
Initial sessions (assessments) are simply a chance for us to have a chat in some detail about your concerns, look at how I can help, and discuss practical steps such as frequency and timing of any future appointments. You can look on an initial assessment session as a form of emotional first aid – sometimes people just need a one hour chat to get unstuck, but there is always the option of further sessions if issues are deeper rooted or require more exploration.
I am currently working face to face Mondays, Thursdays and Fridays with first appointments around from midday and last appointments up to 7.30/8pm. I work remotely at other times as per demand. On busy days I will be in sessions with clients all day and then tied up with admin and paperwork, so please be patient in waiting for responses from me.
You do not have to give me lots of information, although may add a little background info if you wish. It can be very helpful if you mention what sorts of times you are looking for as this helps me to respond with appropriate availability.
Please be assured that I treat all emails and other enquiries as confidential information.
It’s helpful if you can state when you can attend so I can see where things would fit my schedule. Thank you.
