Contact

August 14th, 2017: Current availability

I am a very busy full time professional therapist with a wealth of experience, and have a reputation and track record of helping people through a wide range of problems and concerns. The downside of this is that at times my service is very heavily oversubscribed, and there are only so many clients I can see before the quality of my service starts to suffer, as this can be very demanding work and I would rather give the best possible service than see as many clients as possible as this would be no good either for myself or my clients. Unfortunately this means I usually cannot see people at short notice and sometimes do have a wait time for new client appointments.

I try to keep my availability updated here. I do get cancellations and clients ending, and sometimes availability does arise at shorter notice. If you are particularly interested in seeing me, I can book appointments well in advance, or can add you to my standby waiting list and contact you should availability come up.

Current availability is as follows and I usually update once a week.

My caseload is currently oversubscribed and I am unlikely to have any availability for new clients until Mid September at the earliest.

I appreciate that many people wish to see a therapist at short notice, and I apologise in advance if I will be unable to fit you in and wish you the very best in finding the right help for you.

My colleagues have a range of availability and may be able to help, they all work from the same location as myself, in Manchester City Centre. Their details can be found at:

http://centralmanchestercounselling.co.uk/

“Assessments” are simply a chance for us to have a chat about what’s bothering you, look at how I can help, and discuss practical steps such as frequency and timing of any future appointments, as well as doing any required paperwork if you decide to proceed. To ensure we have adequate time these sessions usually last 1.5 hours.

Please note that I request advance payment to secure assessment appointments. I do this because this is my full time business and any sessions that are booked and then not attended usually mean I have turned other people away and end up with lost time that I could have have used 3x over – in the past this has threatened my ability to keep doing this important work as counsellor, thank you for your understanding!

I may have other availability for new client assessments but my diary can be quite fluid depending on cancellations etc, please enquire for details as occasionally I have slots at short notice. It’s helpful if you can state when you can attend so I can see if it would fit my schedule. Thank you.

PHONING IS NOT THE BEST WAY TO CONTACT ME – The best way to contact me is by email , robradcliffe@nym.hush.com, or by using my contact form below. You can also send enquiries via text to my mobile 07904 549 493. I aim to respond to enquiries within 48 hours at most but usually within a few hours depending on time of day/week. It has come to my attention that from time to time texts and emails fail to arrive, which is beyond my control – if you contact me and don’t hear back from a text or email after 24 hours, it will be because I have not got your message for some reason – in such cases please telephone and leave a voicemail with your details! Though please note I sometimes get voicemails from withheld numbers where the number given in the voicemail is unintelligible as the signal breaks up while the voicemail is being left!

Due to my working patterns, phoning can be the slowest way of contacting me – I spend a lot of time in sessions with clients, or in a public place, so I am often unable to answer the phone and will wait until I can speak privately before I call back in order to maintain confidentiality. I will not return unknown missed calls so please do leave a message and I will call you back as soon as possible or text to let you know when I can call. It’s for this reason that I suggest using my email contact form/email as I can usually get back to you much more quickly!

You do not have to give me lots of information, but if you you wish to give any background feel free to do so. Please state which location you wish to enquire about (ie Manchester or Llandudno).

Please be assured that I treat all emails and other enquiries as confidential information.

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